Support & Contact
Last Updated: May 18, 2026
Technical Support and Inquiries
Our engineering and customer success teams are committed to ensuring seamless integration and optimal performance of the Virtual Try-On widget on your storefront.
- Primary Contact Email: hexissoftware@gmail.com
- Service Level Agreement (SLA): Standard inquiries receive a response within 24-48 business hours. PRO plan subscribers receive prioritized routing.
- Billing Support: For invoice discrepancies, subscription upgrades, or cancellations, please ensure you contact us using the email address associated with your merchant account.